WS iNet was designed to offer optimal functionality and
performance at the lowest total cost. It is available in a simple,
pay-per-use model with low or no upfront costs. Instead of
making large capital investments in hardware and software that
can quickly become obsolete,
WS iNet allows you to pay only
for the functionality and the usage you need. WS iNet
eliminates support, maintenance, and redundancy costs. We maintain
the hardware and software and keep the technology up-to-date.
You never have to risk obsolete contact center
technology as a barrier to customer satisfaction.
Hosted vs. Premise-based Contact Center Solutions:
Total Cost of Ownership (TCO) Savings Over Three Years
| Center Size |
TCO Savings ($) |
TCO Savings (%) |
| 25 Seats |
$102,475 |
28% |
| 100 Seats |
$586,250 |
34% |
| 200 Seats |
$1,178,200 |
44% |
| 400 Seats |
$1,946,000 |
45% |
Source: Yankee Group, "VOIP and Lower TCO Will Drive Adoption of Hosted On-Demand Contact Centers"